Junior Operations Analyst

How to apply?

Use this link:

https://dub.sh/JOpA

The Company

At Torch Labs Software LLC, we’re revolutionizing the VPN and proxy industry with innovative software solutions. Operating as a global hybrid team with roots in Sri Lanka and our headquarters in the USA, we build cutting-edge infrastructure to monetize traditional and nontraditional products as a service.

Our inclusive and vibrant culture empowers talented individuals worldwide to collaborate, innovate, and deliver exceptional products that redefine customer expectations. Join us to be part of a fast-paced team making a real impact in the tech industry!

💻 Our website: https://torchlabs.xyz 📩 Our Email: [email protected] 🐦 Our Socials: https://twitter.com/torch_labs

Position: Junior Operations Analyst Location: Hybrid (Colombo, Sri Lanka) Job Type: Full-Time

Job Summary

As a Junior Operations Analyst, you’ll play a critical role in ensuring smooth inventory and fulfillment operations by maintaining dashboards, analyzing stock data, and supporting system integrations. You’ll collaborate with internal teams and our U.S.-based 3PL to deliver accurate insights and improve operational efficiency.

Key Responsibilities

  • Build and maintain performance dashboards using Looker Studio and/or Power BI to track key operational metrics (inventory levels, fulfillment, and replenishment trends).

  • Prepare, upload, and automate inventory and replenishment reports for integration with our US-based 3PL system.

  • Ensure real-time inventory accuracy across Shopify and 3PL platforms.

  • Reconcile discrepancies between manufacturing outputs and warehouse stock, using data to flag and investigate issues.

  • Coordinate with internal teams (finance, logistics, production) to gather and clean data for reporting and analysis.

  • Support Shopify website management, including inventory syncing, product updates, and backend configuration for fulfillment rules.

  • Collaborate with the US team to document and optimize operational SOPs using insights from analytics.

  • Identify and recommend improvements to operational workflows using data-driven insights.

Qualifications:

  • Currently pursuing or recently completed a degree in Data Analytics, Data Science, or related fields.

  • Demonstrated experience with Looker Studio, Power BI, or other dashboard tools.

  • Strong Excel/Google Sheets skills (vlookups, pivot tables, array formulas, etc.).

  • Familiarity with Shopify backend preferred.

  • Detail-oriented, organized, and comfortable working with large data sets.

  • Strong written and verbal communication skills; able to work effectively across time zones.

  • Prior exposure to inventory management systems or 3PL processes is a plus.

What We Offer:

  • Competitive salary and Sales Commission. Paid in either USD or LKR.

  • Hybrid work opportunities.

  • A dynamic and supportive team environment.

  • Opportunities for professional growth and development.

  • The chance to work in an exciting and rapidly growing industry.

For any questions, please email us at [email protected] 🤝

Apply Here

Application link: https://dub.sh/JOpA

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