Junior Operations Analyst
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The Company
At Torch Labs Software LLC, we’re revolutionizing the VPN and proxy industry with innovative software solutions. Operating as a global hybrid team with roots in Sri Lanka and our headquarters in the USA, we build cutting-edge infrastructure to monetize traditional and nontraditional products as a service.
Our inclusive and vibrant culture empowers talented individuals worldwide to collaborate, innovate, and deliver exceptional products that redefine customer expectations. Join us to be part of a fast-paced team making a real impact in the tech industry!
💻 Our website: https://torchlabs.xyz 📩 Our Email: [email protected] 🐦 Our Socials: https://twitter.com/torch_labs
Position: Junior Operations Analyst Location: Hybrid (Colombo, Sri Lanka) Job Type: Full-Time
Job Summary
As a Junior Operations Analyst, you’ll play a critical role in ensuring smooth inventory and fulfillment operations by maintaining dashboards, analyzing stock data, and supporting system integrations. You’ll collaborate with internal teams and our U.S.-based 3PL to deliver accurate insights and improve operational efficiency.
Key Responsibilities
Build and maintain performance dashboards using Looker Studio and/or Power BI to track key operational metrics (inventory levels, fulfillment, and replenishment trends).
Prepare, upload, and automate inventory and replenishment reports for integration with our US-based 3PL system.
Ensure real-time inventory accuracy across Shopify and 3PL platforms.
Reconcile discrepancies between manufacturing outputs and warehouse stock, using data to flag and investigate issues.
Coordinate with internal teams (finance, logistics, production) to gather and clean data for reporting and analysis.
Support Shopify website management, including inventory syncing, product updates, and backend configuration for fulfillment rules.
Collaborate with the US team to document and optimize operational SOPs using insights from analytics.
Identify and recommend improvements to operational workflows using data-driven insights.
Qualifications:
Currently pursuing or recently completed a degree in Data Analytics, Data Science, or related fields.
Demonstrated experience with Looker Studio, Power BI, or other dashboard tools.
Strong Excel/Google Sheets skills (vlookups, pivot tables, array formulas, etc.).
Familiarity with Shopify backend preferred.
Detail-oriented, organized, and comfortable working with large data sets.
Strong written and verbal communication skills; able to work effectively across time zones.
Prior exposure to inventory management systems or 3PL processes is a plus.
What We Offer:
Competitive salary and Sales Commission. Paid in either USD or LKR.
Hybrid work opportunities.
A dynamic and supportive team environment.
Opportunities for professional growth and development.
The chance to work in an exciting and rapidly growing industry.
For any questions, please email us at [email protected] 🤝
Apply Here
Application link: https://dub.sh/JOpA
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